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Sales Enablement

How Sales Teams Use Intent Data to Drive Pipeline and Prioritize the Right Accounts

November 20, 2024
12 min read
FreighTech Team

Sales teams today don't have a pipeline problem—they have a prioritization problem. There are always more accounts than time, and guessing who's actually in-market is expensive.

That's where intent data comes in. When used correctly, it becomes the closest thing we have to legal mind-reading in B2B.

Below is a breakdown of what you need to know:

What You'll Learn

  • Where intent data comes from
  • The strongest intent signals
  • The best tools and platforms to monitor intent
  • How sales actually uses this data to create pipeline

Where Intent Data Comes From (The 3 Major Sources)

1. First-Party Intent Data

Data you capture directly from your owned channels.

Examples:

  • Website visits
  • Product pages viewed
  • Pricing page activity
  • Email opens/clicks
  • Event/webinar attendance
  • Chatbot interactions

Why it matters:

This is the highest-fidelity data you have. It tells you exactly what a known user or account is doing.

2. Second-Party Intent Data

Data sourced from someone else's audience, usually from a partnership.

Examples:

  • Review sites (G2, TrustRadius, Capterra)
  • Publisher networks
  • Industry communities

Why it matters:

These signals often indicate solution research, such as comparing platforms, reading alternatives, or downloading category reports.

3. Third-Party Intent Data

Large networks that monitor content consumption across the web.

Examples:

  • Bombora
  • ZoomInfo Intent
  • Demandbase Intent
  • 6sense Behavioral Data

Why it matters:

This helps you spot companies that are starting to research topics before they come to your website.

The Strongest Intent Signals for Sales

Not all intent is equal. Below is a simple ranking from highest to lowest predictive value, based on thousands of GTM teams.

Tier 1: High-Intent, Deal-Ready Signals

The buyer is actively evaluating or shortlisting solutions

  • Pricing page visits (especially repeat visits)
  • "Compare vs." or competitor-alternatives searches
  • Viewing implementation or technical documentation
  • Requesting a demo or free trial
  • Shopping cart activity (PLG)
  • High engagement from multiple stakeholders at the same account

These often correlate to bottom-of-funnel buying behavior.

Tier 2: Mid-Intent, Problem-Aware Signals

The buyer is researching the category or problem, not yet comparing vendors

  • Reading blogs or case studies
  • Category topic surges (e.g., "EMR modernization" or "fleet telematics")
  • Downloading whitepapers, guides, or checklists
  • Webinar attendance on industry pain points
  • Watching YouTube thought-leadership content

These indicate interest but may require nurturing or education.

Tier 3: Low-Intent, Early Research Signals

Useful for prioritization, but doesn't confirm readiness to buy

  • Social engagements
  • High-level content consumption
  • Newsletter subscriptions
  • Generic industry research

These help you detect future pipeline, not immediate opportunities.

The Best Tools & Platforms to Monitor Intent Data

1

6sense

Best for: Full revenue intelligence + predictive scoring

Strengths:

  • Deep account-level data
  • AI-driven timing predictions
  • Great for ABM + enterprise GTM teams
2

Demandbase

Best for: ABM and advertising-driven teams

Strengths:

  • Strong IP-to-account identification
  • Website personalization
  • High-quality third-party intent integrations
3

Bombora

Best for: Industry-level third-party intent

Strengths:

  • Topic-level surges
  • Broad coverage
  • Often used as an add-on with CRMs or ABM platforms
4

ZoomInfo Intent + Scoops

Best for: SDR and sales-forward teams

Strengths:

  • Contact-level context
  • Direct integrations with sales workflows
  • Good for outbound teams with large territories
5

G2 Buyer Intent

Best for: Software companies in competitive categories

Strengths:

  • Category research
  • Competitor comparisons
  • "Trending on G2" signals

This is some of the strongest second-party intent available.

6

TrustRadius, Capterra, Gartner Peer Insights

Best for: Buyers in industries where analyst credibility matters

Strengths:

  • Intent based on category exploration
  • Reviews and comparison pages
  • Download activity
7

Your Own CRM + Marketing Automation

Best for: Anything you already track

Examples:

  • HubSpot (great for SMB + mid-market)
  • Salesforce + Pardot
  • Marketo + custom scoring

This is your first-party intent engine.

How Sales Uses Intent Data in Practice

Here are the most common (and effective) sales motions:

1. Prioritizing which accounts to work first

Sales no longer blindly picks accounts. They start with:

  • Accounts surging on Bombora
  • Accounts comparing competitors
  • Accounts visiting your pricing page

This triples outbound efficiency in many orgs.

2. Creating personalized outreach

Instead of cold messaging:

"I saw your team is researching telematics integrations…"

"Your organization viewed our EMR modernization case studies…"

"Your peers in healthcare are trending on this Gartner topic…"

Intent → personalization → reply rates go up.

3. Timing outbound when the buyer is in-market

Intent shows when interest spikes. Sales uses this to avoid:

Too Early

Wasted cycles

Too Late

Already talking to competitors

4. Multi-threading into the buying committee

If multiple people from the same company are engaging, reps can:

  • Expand into other functions
  • Build internal champions
  • Accelerate deal velocity

5. Turning anonymous web traffic into opportunities

ABM tools reveal which companies are on your website. Sales gets alerted instantly.

6. Reducing churn (Customer Success use case)

If a customer starts comparing alternative vendors, CS gets notified immediately.

In 2025, intent data isn't optional—it's a competitive moat.

Sales teams that adopt it early win more deals, with less effort, because they're no longer guessing who's ready to buy.

Those who ignore it? They're flying blind.

The Bottom Line

Intent data transforms sales from a numbers game into a precision operation. When you know who's in-market, what they're researching, and when they're ready to buy—you stop wasting time on cold prospects and start closing warm deals.

Ready to Build Your Intent-Driven Revenue Engine?

Let's discuss how to implement intent data strategies that actually drive pipeline for your sales team.